Updated reference number is incorrect
You can create a new deposit order in an Unocoin account with the correct reference number.
Kindly check the SMS received from the bank to your mobile OR check the narration in the bank statement to find the correct reference number / UTR number and update the same in the deposit order placed.
Our team will validate and process the order
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Where do we find the reference number of fund transfer?
If transferred through IMPS / UPI, the reference number is RRN or External Reference number which is 12 digit long. If transferred through NEFT / RTGS, the reference number is called UTR NUMBER which generally starts from your bank code. If you ...
NEFT/RTGS/IMPS deposit is not updated in INR wallet
If you have already deposited the amount to our bank account and if the INR is still not credited to your Unocoin wallet, 1. Check if the amount and reference number updated correctly 2. Is the amount deposited from the registered bank account ? 3. ...
How to change the registered mobile number?
1. Place a request to change the mobile number using the application/ website. - Click on My profile. - Click on Change Mobile Number and update the New number This will automatically generate a ticket to our support team. Once our concerned team ...
I have given incorrect bank details on my order, how can this be fixed?
You can write to us at support@unocoin.com or call us on our customer support number 7788978910 with whatever amends that need to be applied to your order. Provided the order has not yet been processed, we may be able to stop the transaction and ...
Deposited amount is less than Minimum deposit amount
The minimum INR amount to deposit is Rs.1000/-. If amount less than that is deposited, you have to deposit an additional amount to make it Rs.1000/-. Then create a deposit order of Rs.1000/- and update both the reference numbers in the reference ...