Where do we find the reference number of fund transfer?
If transferred through IMPS / UPI, the reference number is RRN or External Reference number which is 12 digit long.
If transferred through NEFT / RTGS, the reference number is called UTR NUMBER which generally starts from your bank code. If you cannot identify the UTR number, provide all reference numbers which you see along with the narration as per your bank statement or you can check the SMS received from your bank after transfer is done.
You can click on sample reference numbers to know about reference numbers.
If the reference number entered by you is not as per our requirement, then we have no way of identifying your payment in our bank account statement and we won’t be able to process your deposit order till we have the correct reference number information.
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Updated reference number is incorrect
You can create a new deposit order in an Unocoin account with the correct reference number. Kindly check the SMS received from the bank to your mobile OR check the narration in the bank statement to find the correct reference number / UTR number and ...
How to change the registered mobile number?
1. Place a request to change the mobile number using the application/ website. - Click on My profile. - Click on Change Mobile Number and update the New number This will automatically generate a ticket to our support team. Once our concerned team ...
Deposited amount is less than Minimum deposit amount
The minimum INR amount to deposit is Rs.1000/-. If amount less than that is deposited, you have to deposit an additional amount to make it Rs.1000/-. Then create a deposit order of Rs.1000/- and update both the reference numbers in the reference ...
Can I deposit INR from a different person's bank account?
No, Kindly deposit from the registered bank account only. In case deposited from a different person's account it will not be processed. However, we provide 2 options incase you have done the deposit: 1. Open an Unocoin account in the depositor’s ...
Deposits done from a Current/Corporate Account
Funds deposited from a current account will be added to your INR wallet , provided you are able to prove that you are the owner of the company. If you are a Proprietor, you have to send the scanned copy of Proprietorship certificate and GST ...